ABN: 39 662 981 366
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ACN: 662 981 366
Culturally responsive assistance to understand services, communicate preferences and navigate support across disability, health and community systems.
Navigation support helps people understand which services may be relevant and what steps are needed to access them. It takes account of language, family relationships, cultural preferences and familiarity with Australian service systems. Professional interpreters can support communication where needed. The person decides who is involved and what information is shared. Navigation is practical assistance; specialist clinical, legal or migration advice is referred to an appropriately qualified professional.
Individuals and families who need assistance with language access, unfamiliar service systems or coordination across providers.
Work may be included within an authorised coordination or care-management service, or a separately funded arrangement. Standalone navigation funding is confirmed case by case.
Support starts with the person’s priorities and communication preferences. Family involvement and information sharing follow the person’s consent.
Explain which service or system you need help navigating.
Discuss language preferences and interpreter needs.
Agree the scope, funding and next actions.
Bellox Group is an NDIS registered provider. Contact us to ask about this support.